Ecommerce Business Management Training
Learn how to manage your Ecommerce Business effectivly.
We offer a full Ecommerce consulting service from discovery to launch and we don't stop there. Offering support and training on using Ecommerce systems to each of your team members is important.
The key areas for training are Order Management, Inventory Management, Supporting systems, Promotion, Advertising and Marketing.
Order Management: Updating order status, cancellations, refunds and amendments.
Inventory Management: Managing the products, categories, pricing and additional custom fields each product is attributed with. Guidance and training with adding new, updating existing and managing your inventory with CSV files via spreadsheet.
Live support, CRM, marketing and advertising support: Guidance for conversion optimisation, customer support, reputation management, marketing and advertising.
We offer in house training and remote support training for all supported Ecommerce and CRM systems.